Everyday conversations
The conversations that fill a normal week: booking an appointment by phone, raising a complaint calmly, giving directions, starting a chat with a stranger, getting a word in, and ending a conversation politely. You practice saying it plainly, without rambling and without raising your voice.
- 4 levels
- 32 lessons
- An exam and a certificate at every level
How a levelworks
Each level is a set of short lessons and recorded practice, and ends with a spoken exam.
Short lessons
One idea, one example and an exercise you record right away.
Recorded practice
Every take measures your pace, your pauses and your filler words.
Exam and certificate
A spoken exam closes the level. Pass it and the certificate is yours.
Level by level,what’s in this course
Level 1 · 8 lessons
Saying what you need
On the phone, at the counter, at the door: say what you want, in order, and stay calm.
By the end of this level
- Explains a problem or a request by phone at a calm, steady pace.
- Says names, addresses and numbers with the word endings intact while someone writes them down.
- Starts talking as soon as someone asks how they can help, and gets the point across with few fillers.
Show lessons
On the line
- Book an appointment by phone
- Explain a complaint calmly
In one go, in order
- Ask for it in one go
- Give directions and addresses
Say what's going on
- Tell the pharmacist or the front desk
- Leave a voicemail
Landlords, neighbors and manners
- Raise a problem without blame
- Say thanks, say sorry
Level 2 · 8 lessons
Keeping a conversation going
Starting a chat, showing you're listening, getting a word in, and ending it politely.
By the end of this level
- Answers a stranger's opening remark right away, without a long pause.
- Tells a short story from the week without long gaps, and leaves the pauses between sentences.
- Turns a plain sentence into a question with the voice alone, ending on a rise.
Show lessons
Start the chat
- Open with a stranger
- Ask, then ask again
Tell it, hear it
- Tell a story in order
- Show you're listening, then sum it up
Your view, your turn
- Give your view with a reason
- Get a word in without cutting in
At the table and at goodbye
- Speak up at a crowded table
- End a conversation politely
Level 3 · 8 lessons
Short and to the point
A toast, a thank-you, a few words at a meeting: say it in under two minutes, and say it calmly.
By the end of this level
- Starts right away when handed the floor in front of a group, and doesn't fall into a long silence in the middle.
- Puts the stress on the one key word in a toast or a remembrance, so the voice doesn't stay on one note.
- Gives a short proposal with few fillers and a brief pause between sentences.
Show lessons
Toasts and parties
- A toast in three parts
- A wedding toast in two minutes
Remembering and thanking
- Carry the feeling in one word
- Thanks: who, for what
Speaking up in a room
- Get the floor at a meeting
- Make a proposal at a meeting
At the table and at the door
- Raise your glass, then wait
- Welcome the group, open the event
Level 4 · 8 lessons
Explaining and persuading
Reading a story aloud, giving steps, making a proposal, talking price: keeping people with you.
By the end of this level
- Reads a story or a set of steps with life in it; the voice changes when the scene does, and sentences don't all land on the same note.
- Doesn't speed up when talking price or defending a plan, and rarely reaches for um or uh.
- Moves on to an answer when someone objects instead of falling into a long silence.
Show lessons
Tell it with your voice
- Read a story aloud
- Give steps one at a time
- Tell the plot, keep the ending
A decision and a plan
- Explain a decision to people close to you
- Bring people around to a plan
Negotiating and pushing back
- Talk price and terms
- Get a result from customer service
- Defend your view without raising your voice
Your first recordingtakes thirty seconds.
See how you sound, in numbers, for the first time.
Coming to the App Store and Google Play
